Refund / Cancellation Policy

An inquiry can be closed at any time before a project agreement is confirmed. Sending an inquiry does not create a payment obligation.

If you need to pause or cancel a confirmed project, contact Product Grammar as soon as possible. The parties will review completed work, committed resources, approved expenses, delivered materials, and the project-specific written terms.

Whether any amount is refundable, and the method and timing of a refund, are determined from the applicable written agreement, the work already performed or reserved, non-recoverable costs, and applicable law. No universal refund period is stated on this website.

Send a request from the contact address used for the project. Include enough information to identify the engagement, the payment in question, and the reason for the request. Product Grammar will respond with the information or next steps needed to review it.

Hosting, domains, software subscriptions, advertising, payment processing, or other third-party charges may be governed by the provider’s own cancellation and refund rules.